Accessibility Statement

Our Commitment

MONLI is committed to ensuring digital accessibility for all retail partners. We are continually improving the user experience for everyone and applying the relevant accessibility standards to provide a professional B2B wholesale platform that is inclusive by design.

We believe that every business owner, regardless of ability, should have a seamless experience when sourcing high-quality products for their stores. Our team is dedicated to building tools that empower our community.

Conformance Standards

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. MONLI is partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not fully conform to the accessibility standard, but we are actively working toward full compliance.

Accessibility Features

• Keyboard navigation support
• Screen reader compatibility
• High contrast text options
• Resizable text without loss of content
• Alternative text for all critical images
• Clear and consistent focus indicators
• Semantic HTML for logical document structure
• ARIA attributes for enhanced screen reader support
• Proper form labels and error identification
• Sufficient color contrast between text and backgrounds

Compatible Technologies

Our website is designed to be compatible with:

• Screen Readers: Including JAWS, NVDA, VoiceOver, and TalkBack.
• Browser Accessibility Features: Such as zoom, high contrast, and text size adjustments.
• Assistive Technologies: Including switches, alternative keyboards, and other input devices.

We regularly test our website with a variety of these technologies to ensure compatibility.

Known Limitations

While we strive to ensure a fully accessible experience, we are aware of the following limitations that we are actively working to address:

• Some older PDF documents may not be fully accessible. We are in the process of updating these files.
• Certain third-party content or plugins may not meet all accessibility requirements. We are working with our providers to improve these elements.
• Some complex data visualizations in our wholesale reporting section may have alternative text but lack detailed descriptions of trends. We are developing more comprehensive text alternatives.

We are committed to resolving these issues as quickly as possible and welcome any feedback that helps us improve.

Alternative Formats

Upon request, we can provide alternative formats of information on our website, including:

• Electronic text documents
• Large-print documents
• Audio descriptions of visual content
• Telephone assistance for navigating the website

For wholesale customers, we can also provide product information, order forms, and invoices in accessible formats. Please contact our wholesale support team at wholesale@monlipets.com or call +1 (310) 403-1869 to request these accommodations.

Accessibility Evaluation

Our website's accessibility is evaluated in the following ways:

• Self-evaluations: Regular internal testing using automated tools and manual review.
• External audits: Periodic evaluations by accessibility specialists.
• User feedback: Ongoing collection and review of user experiences.
• Remediation: Prompt addressing of identified issues.

We test for accessibility throughout our development process and conduct comprehensive reviews before major releases.

Third-Party Content

While we strive to ensure that our platform is accessible, some aspects of the MONLI experience rely on third-party integrations, such as Stripe for payment processing or various mapping services. These third-party providers have their own accessibility policies, and we are working with them to ensure the best possible experience for our users.

Related Resources

For more information about web accessibility, you may find these resources helpful:

• Web Content Accessibility Guidelines (WCAG)
• W3C Web Accessibility Initiative (WAI)
• Americans with Disabilities Act (ADA)
• Section 508